Cadillac Cue Screen Recall. Owners may contact Chevrolet customer service at 1-800-630-2438 Cadillac customer service at 1-800-333-4223 or Buick customer service at 1-800-521-7300. Trucks in the shop and while driving my grandmothers car I started having issues with the Cue System.
Quoted 1600 to 1800 by a Chevrolet dealership to fix frozen CUE screen on an SRX 2014 Cadillac on 09202018. A report from Cadillac Society says several models are experiencing a cracking or delaminating of the Cadillac User Interface CUE screen and the issue is such that a class-action suit has been. It has been an epidemic for Cadillac but the ongoing issue has been resolved.
CUE Screens Delaminate Crack and Become Unresponsive The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles cracks and an unresponsive interface.
We can repair your screen and back it with a 12 month warranty. The lawsuit alleges some owners have paid upwards of 1500 to fix the issue sometimes even when their vehicles was still under warranty. Cadillac Cue Touch Screen Display Radio Center Stack costs over 1900 new at the Cadillac Dealership. The dealer will offer you a complete CUE module replacement for 1500 and the same gel design that will fail again in 1-3 years depending on climate.
